Privacy statement

Privacy-sensitive data or personal data is processed via
Otrium considers careful handling of personal data of great importance. Therefore we process and secure all personal data in a careful manner.

When we process data we comply with the requirements of the privacy laws. This means, among other things, that:

  • we clearly mention the purposes for which we process personal data. We do this in our privacy statement;
  • we only collect personal data that is required for legitimate purposes;
  • we always first ask your explicit permission to process your personal data in cases where your permission is required;
  • we take appropriate security measures to protect your personal data and we also demand this from parties that process personal data on our behalf;
  • we respect your right to provide your personal data to be reviewed, corrected or deleted at your request.

Otrium is the controller for processing the data. In this privacy statement we explain which personal data we collect and use and for what purpose. We advise you to read this carefully.

This privacy statement was last adjusted on 23-05-2018 00:00:00.

Using personal data
When you use we obtain certain data from you. This can be personal data. We only store and use the personal data that is directly provided by you, in the context of the service you requested, or of which it is clear that this data is provided to us to be processed.

We use the following data for the purposes referred to in our privacy statement:

  • Name and address details
  • Telephone number
  • Invoice address
  • E-mail address
  • Gender
  • Your (profile) picture
  • IP address
  • Purchase history

With certain parts of our webshop you must first register yourself. After registration we keep the username you have chosen and the personal data you have specified. We keep this data so you do not have to enter this every time and so we contact you with respect to performing the agreement.
We will not share your data linked to your username to third parties, unless this is necessary with respect to performing the agreement that you conclude with us or if we are legally obliged to do so. In case of suspicion of fraud or misuse of we may have to transfer personal data to the competent authorities.

Processing order
When you place an order with us we use your personal data to process this. If this is necessary for the correct processing of your order we may provide your personal data to third parties. You can read more about this later in this privacy statement.

In addition to the information on our website, we can also inform you about our new products and services:

  • per e-mail
  • via social media

We offer a newsletter to inform interested people about our products and/or services. Each newsletter contains a link with which you can unsubscribe. Your e-mail address will only be added to the list of subscribers with your explicit permission.

We will not publish your customer data.

Transfer to third parties
We may transfer your data to our partners. These partners are involved in the performance of the agreement. includes social media buttons. The administrators of these services use these to collect your personal data.

Cookies uses cookies. Cookies are also placed via third parties that we have engaged.

When you visit for the first time, you will see a message in which we explain why we use cookies. If you continue to use we consider this as permission for this use of cookies.

You are free to disable cookies via your browser. Please keep in mind that it is possible that will then no longer function optimally.

We have made agreements with the third parties that place cookies about the use of the cookies and applications. However we do not have full control over what the providers of these applications do with the cookies when they read them. For more information about these applications and how they deal with cookies, please see the privacy statements of these parties (please note: these may change regularly).

Google Analytics
We use Google Analytics to monitor how visitors use We have concluded a processor contract with Google to make agreements on how this data is handled. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services and finally we anonymise the IP addresses.

We take security measures to limit misuse of and unauthorised access to personal data. In particular, we take the following measures:

  • Access to personal data is protected by a username and password.
  • We use secure connections (Secure Sockets Layer or SSL) to protect all information between you and our website when you enter your personal data

Storage periods
In general we do not keep your data any longer than is necessary for the purpose for which we have collected your data. After that we will delete or anonymise your data, unless we need to keep certain data longer for another purpose. We anonymise data if for example we want to use this for statistical purposes

Third-party websites
This privacy statement does not apply on third-party websites that are connected to our webshop with a link. We cannot guarantee that these third parties handle your personal data in a reliable and secure way. We advise you to first read the privacy statement of these websites before you use these websites.

Adjustments in this privacy statement
We reserve the right to implement adjustments in this privacy statement. Therefore we advise you to regularly check this privacy statement so you are aware of these adjustments.

Access and adjusting your data
For questions about our privacy policy or questions regarding access and adjustments in (or deletion of) your personal data you can always contact us via the details below.

You can also send us a request to review, adjust or delete this data. You can also submit a request for a data transfer of the data that we use with your permission or you can indicate, with specification of reasons, that you want us to limit the processing of personal data.

To prevent misuse we might ask you to adequately identify yourself. When it concerns access to personal data linked to a cookie, you must also send a copy of the relevant cookie. You can find this in the settings of your browser. If the data is not correct you may request us to adjust or delete the data.

Personal Data Authority
Of course we are happy to help you if you have complaints about the processing of your personal data. Based on the privacy laws you are also entitled to submit a compliant to the Personal Data Authority against this processing of personal data. You can contact the Personal Data Authority for this.

Contact details
Otrium B.V.
Danzigerkade 16A
1013 AP Amsterdam
[email protected]
+31 (0)20 221 7184


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